We are currently undergoing a warehouse relocation to better serve our customers with improved logistics and inventory management. During this transition delivery times may be extended. We apologize for any inconvenience this may cause and appreciate your patience as we strive to enhance our operations.
Impact on Delivery
Expected Delivery Delays:
Due to the relocation, you may experience longer than usual delivery times. We are committed to getting your order to you as soon as possible and thank you for your understanding during this period. To keep you informed, we will provide updates about our warehouse relocation and any potential delays across our website. Look for notifications and banners as you browse, ensuring you're up-to-date on the latest developments.
During sale periods, our team is working diligently to process and ship your orders as quickly as possible. However, please be aware that these high-demand times may further extend delivery times. We appreciate your patience and understanding.
Tracking Your Order
Tracking Numbers Not Displaying Current Status:
Currently, tracking numbers may not reflect the most up-to-date status of deliveries. This is a temporary condition caused by our logistics transition. Rest assured, your items are still within the delivery network and are on their way to you.
Multiple Package Shipments:
In the interim, you may receive your order in multiple packages. Items may be shipped at different times and therefore arrive separately.
If you have concerns about your order please contact our Customer Care team. We are here to help with updates and support as needed.
We understand that timely delivery is crucial and apologize for any delays that occur during this transition period. Our goal is to complete this move efficiently and improve our service capabilities in the long term. Thank you for your continued support and understanding as we enhance our fulfillment processes to serve you better.